Connected call, message, application and headset icons representing business communications

Enterprise Service Portfolio

Business Communication Solutions

Cloud communications and customer-engagement services for business calling, collaboration, and messaging.

Discuss Your Requirement
01

Business Communications

Enterprise Solutions is an Authorized Platinum Partner of Tata Tele Business Services. View business headsets and external devices

Communication APIs linking calls, messages and business applications

01

Smartflo CPaaS

Cloud APIs that add calling, video and chat to your business applications.

Capabilities
  • Calling APIs
  • Video APIs
  • Chat APIs
  • Application integration
  • Customer-experience enablement

Ideal for Businesses and application developers adding communication features to applications.

Video meeting, chat and call panels combined in one collaboration workspace

02

Smartflo UCaaS

Unified voice, messaging, video meetings and collaboration for business teams.

Capabilities
  • Voice communication
  • Text communication
  • Video conferencing
  • Collaboration
  • Unified communications

Ideal for Businesses seeking a consolidated business-communications platform.

Voice waveform feeding an AI assistant that drafts replies in a customer conversation

03

Smartflo AI

AI-powered contact-centre automation across chat, voice and video.

Capabilities
  • AI automation
  • Omnichannel chat
  • Voice experiences
  • Video experiences
  • AI contact-centre use

Ideal for Businesses automating customer interactions across chat, voice, and video.

Business phone system linked to the carrier network through multiple voice channels

04

SIP Trunk

Scalable IP voice connectivity for business calling, with real-time monitoring.

Capabilities
  • IP-based voice connectivity
  • Scalability
  • Real-time monitoring
  • Business-call continuity

Ideal for Businesses requiring scalable, monitored IP voice connectivity.

Verified incoming call from a financial institution on a business phone

05

1600 Series

Verified service and transactional calling for applicable financial entities.

Capabilities
  • Verified service calling
  • Transactional calling
  • 1600-number compliance
  • Consumer-trust positioning
  • BFSI applicability

Ideal for Commercial banks, NBFCs, payment banks, insurers, mutual funds, and other covered financial entities.

One business number routing customer calls to phones, laptops and headsets

06

Smart Single Number Solution

One business number with centralized calling and smart call routing.

Capabilities
  • Centralized business calls
  • Simplified customer contact
  • Smart call routing
  • Reduced risk of missed business opportunities

Ideal for Businesses wanting one coordinated contact number and intelligent call distribution.

Customer chat on a phone connected to business catalogue and order cards

07

WhatsApp Business Platform

Business messaging to connect with existing and potential customers.

Capabilities
  • Customer connectivity
  • User engagement
  • Customer interactions
  • Digital-business communication

Ideal for Businesses using WhatsApp to communicate with and engage customers.

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